PRIVACY POLICY
Effective Date: 01/01/2026
Refined Services (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the responsible handling of personal information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Organization or company name
Information submitted through contact or inquiry forms
b. Non-Personal Information
Browser type and version
Device information
IP address
Website usage data (pages visited, time spent, etc.)
2. How We Use Your Information
We use collected information to:
Respond to inquiries and provide requested services
Communicate with clients and partners
Improve our website and service offerings
Process consultations, quotations, or project discussions
Ensure security and prevent misuse of our systems
3. Sharing of Information
Refined Services does not sell or rent personal information to third parties.
We may share information only:
With trusted service providers assisting in website or business operations
When required by law or regulatory authorities
To protect our legal rights, safety, or property
4. Data Security
We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Enhance user experience
Analyze website traffic and usage patterns
You may choose to disable cookies through your browser settings, though some features of the site may not function properly.
6. Third-Party Links
Our website may contain links to third-party websites. Refined Services is not responsible for the privacy practices or content of such external sites.
7. Your Rights
You have the right to:
Request access to your personal information
Request correction or deletion of inaccurate data
Withdraw consent where applicable
Requests can be made by contacting us using the details provided below.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Information
For questions about this Privacy Policy or how we handle your data, contact us at:
Refined Services
Bamenda, Cameroon
Email: info@refinedservices.com
Phone: +237 677175502 | 690086080